SHIPPING POLICY

WHERE WE SHIP

UNITED STATES (48 CONTIGUOUS STATES)

We strive to get your merchandise to you as quickly as possible. Most orders are shipped the next business day after they are placed. We ship all orders in the continental US via UPS. Orders arrive within 3-7 business days unless Two Day or Next Day shipping was selected. 

INTERNATIONAL CUSTOMERS

The cost for shipping is $39.9 per order. Please allow 1-2 weeks for delivery. PLEASE NOTE: you will have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your PinkDiamond69 invoice. 

Will my package require a signature or additional fees upon delivery?

Yes. Unfortunately, we are not in control of the taxes and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility.

What countries do you ship to?

Albania, American Samoa, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Malaysia, Malta, Marshall Islands, Mexico, Federated States of Micronesia, Netherlands, New Zealand, Norway, Palau, Philippines, Poland, Portugal, Romania, Saint Kitts and Nevis Anguilla, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, St. Lucia, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, Virgin Islands (British) and all US territories.

Please note that you are responsible for any country-specific taxes and duties, charged by your government to the purchasing party for importing items

Will my package require a signature or additional fees upon delivery?

Yes. Unfortunately, we are not in control of the taxes and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility.

DELIVERING YOUR PACKAGE

1. We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
2. Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
3. Most items are available to ship in 1-2 business days unless otherwise noted.

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email when all or part of your order is shipped that will include the tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the footer of every page on this site or by logging in to My Account and going to My Orders.

TRACKING YOUR ORDER

There are three easy ways to track your order:
1. Log in to My Account and go to the My Orders section. From there you will be able to choose which order you’d like to view and you will have an option to track the order.
2. You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the UPS tracking number.

Please Note:

There is no expedited shipping outside the 48 states. We do not offer Two Day or Next Day delivery to Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands and Military bases.

* Two Day and Next Day orders must be submitted by 1:00 PM EST. If the order is placed before 1:00 EST then you can use the chart above to see when it will arrive. If the order is placed after 1:00 EST then add one additional day. 
* We do not ship on holidays such as New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

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